Privacy Policy

Gearfour.com (the “Site”) understands that you care how your personal information is used and shared and we appreciate your trust in us to do that carefully and sensibly. This Privacy statement describes our collection, use and disclosure of information practices in connection with the site. By visiting our website “Gearfour.com”, Applications or any other associated products or services, you agree to the term of the privacy policy. Please review the following carefully so that you understand our privacy practices. 

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. We shall have the right to amend the privacy policy within the legal framework of the operating country.

If you have any questions about our privacy policy, please contact us at info@gearfour.com or call us at +971-528294866.

 

Part A: Information about Gearfour.com

Gearfour.com is owned and operated by Gearfour Technologies FZC, a company established in the United Arab Emirates with the license number 2350, and with registered address at Al Shmookh Business Center, UAQ Free Trade Zone – UAE, PO Box 7073.

 

Part B: What Data we collect:

Direct Data Collection: We may collect various information if you seek the contact details of a listed garage or to book an appointment with the Garage on the Site. We collect, process your data for providing the relevant information about our service providers on the Site and any possible later service requests. We may collect your title, name, gender, email address, postal address, mobile number, your car Information like Car Make and Model, Plate Number, Registration details (Mulkiya No).

We will use the information you provide to enable us to process your service request for booking an appointment or providing the contact detail of the garage and to provide you with the services and information offered through our website which you request. Further, we will use the information you provide to administer your account with us; verify and carry out any transactions in relation to payments you make online (if any); audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.

Your email id and/ or mobile number may be used to send notifications regarding any service availed from the Site or listed service providers. In addition, we may send Offers and deals offered by the site and/or our Service providers to your email id and/or mobile number. You will always have an option to opt out from such communications.

We will not share any payment related information with anyone except with the payment processing agents, the service provider (from whom you have availed the service and making payment for).

We may pass your name, contact details and/or Car details to a service provider (e.g. Garages), if you made a request for their contact details or booking an appointment with them.

Passive Data Collection: 

The Site automatically collects information and may also customize your visit through technical means, including the following:

Cookies: Cookies are small text files that are placed on your computer's hard drive by computers (or servers) to identify your computer.  The cookie identifies your browser with a unique, random number.

Web Beacons: Web beacons (also known as pixel tags, internet tags, clear GIFs, or single-pixel GIFs) are electronic images embedded into a webpage.

IP Address Logs: The Site also logs Internet Protocol (IP) addresses - the location of your computer on the internet.

Usage Data is used by Gearfour.com for administrative, analytical, research, optimization and other purposes. For example, Gearfour.com may use statistical analyses of Usage Data in order to measure interest in the various areas of the Site, for development purposes and to inform advertisers and partners in aggregate and anonymous terms about consumers who click on their advertising or other messages. IP addresses are also used for systems administration and troubleshooting purposes.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. 

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. 

Part C: Other Usage of your personal information:

We may use your personal information for Analytics, opinion and market research. Your details are anonymous and will only be used for statistical analysis. You can choose to opt out of this at any time. Any answers to polls or surveys provided by you, on the request of Gearfour.com, will not be forwarded on to third parties. Disclosing you Name, email id and/or mobile number would be necessary if you want to participate in any competition.

We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information, please click the ‘unsubscribe’ link in any email that we send to you. Within 7 working days (days which are neither (i) a Friday or Saturday, nor (ii) a public holiday anywhere in The United Arab Emirates) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification. We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as garage owners. However, that anonymized data will not be capable of identifying you personally.

Third Parties: We may share collected personally identifying information (including email addresses) with other companies in and/or outside our group and for commercial purposes - such as analytics or advertising. We may use your service statistics to create dashboards, identifying trends and so on. This information could be made available to relevant players in the industry for their research purposes.

We may also pass your details to our service providers to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering the services to you.

 

Part D: Security

We have appropriate technical and security measures in place, to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

 

Your Rights:

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at info@gearfour.com or call us at +971-528294866

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.